Keybits' Shared Bookmarks - #customer-support

The Future of Customer Support is Lies, I Guess

https://aphyr.com/posts/387-the-future-of-customer-support-is-lies-i-guess

https://lobste.rs/s/4xjsp2/future_customer_support_is_lies_i_guess

May 22, 2025

#customer-support #llms

archive.org #623

https://news.ycombinator.com/item?id=43683012

TLDR - be vary cautious about AI auto-generated support responses. Mark them clearly as auto-generated.

Apr 16, 2025

#ai #customer-support #llms

archive.org #589